This Privacy Policy governs the manner in which Shree Kameshwari Edutech Pvt. Ltd., operating under the brand name Astro Keshav Panditt, collects, uses, stores, processes, protects, and manages personal data of users in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and related rules and regulations.
By accessing this website, submitting your personal information, booking a consultation, purchasing any service or product, or interacting with the platform through the website, WhatsApp, phone, email, payment gateway, or any other communication channel, you provide your free, informed, specific, and unambiguous consent for the collection and processing of your personal data in accordance with this Privacy Policy.
The Company may collect personal data including, but not limited to, your name, gender, date of birth, time of birth, place of birth, mobile number, email address, address, payment confirmation details, consultation query, life-event details, family or relationship-related information, and any other information voluntarily submitted by you for the purpose of availing astrology, spiritual, consultation, ritual, product, or support services.
Such personal data is collected and processed for the purpose of creating horoscopes, generating astrological analysis, scheduling consultations, providing personalized readings, performing rituals or anushthan on behalf of the yajman, processing orders, dispatching products, communicating service updates, resolving queries, improving user experience, maintaining internal records, complying with legal obligations, and providing relevant spiritual or service-related communications.
The Company does not sell, rent, or commercially trade personal data of users to third parties. However, the user acknowledges that personal data may be shared with trusted service providers, processors, payment gateways, hosting providers, communication platforms, logistics partners, technical support providers, legal or compliance advisors, or other operational partners strictly to the extent necessary for service delivery, payment processing, website functioning, communication, order fulfilment, legal compliance, fraud prevention, or grievance resolution.
Sensitive financial information such as complete card details, CVV, banking passwords, or payment credentials is not stored by the Company and is processed through secure third-party payment gateways. The Company shall not be liable for any failure, error, decline, delay, or technical issue arising from banks, card networks, UPI systems, payment gateways, or third-party payment processors.
The website may use cookies and similar technologies to improve user experience, maintain session continuity, remember preferences, analyze website traffic, enable security features, and personalize content. By continuing to use the website, the user consents to the use of cookies. The user may disable cookies through browser settings; however, doing so may affect certain features, login functions, personalization, or overall website performance.
The Company implements reasonable technical, administrative, and organizational safeguards to protect personal data against unauthorized access, misuse, loss, alteration, disclosure, or destruction. However, the user acknowledges that no digital platform, internet transmission, server, or electronic storage system can guarantee absolute security, and therefore the Company shall not be held liable for events beyond its reasonable control, including cyberattacks, unauthorized third-party access, hosting failures, or force majeure events.
Personal data shall be retained only for such period as is necessary for the purpose for which it was collected, for service delivery, business records, legal compliance, dispute resolution, fraud prevention, tax/accounting requirements, or as otherwise permitted under applicable law. Upon withdrawal of consent or request for deletion, the Company may take reasonable steps to delete or anonymize such data unless retention is necessary for legal, regulatory, contractual, accounting, security, or dispute-related purposes.
The user may request access to personal data, correction of inaccurate or incomplete data, updating of submitted information, withdrawal of consent, or deletion of personal data by contacting the Company through the official support email. The Company shall process such requests in accordance with applicable law and subject to identity verification, operational feasibility, and lawful retention requirements.
The user understands that withdrawal of consent or request for deletion of essential data may affect the Company’s ability to provide consultations, reports, rituals, product delivery, support, or other services. In such cases, the Company may be unable to continue providing services, and no refund shall be due merely because the user withdraws consent after service initiation.
Where users submit personal data of another person, including spouse, family member, child, partner, or any third party, the user represents that they have lawful authority, consent, or legitimate basis to submit such information. The Company shall not be responsible for any dispute arising from unauthorized submission of third-party personal data by the user.
In case services are sought for minors, the user confirms that they are the parent, lawful guardian, or authorized representative of such minor and have the right to share the minor’s personal data for the purpose of consultation or spiritual guidance. The Company does not knowingly solicit personal data from minors without guardian involvement.
The Company may send transactional communications through email, phone, SMS, WhatsApp, or other digital channels for booking confirmations, consultation scheduling, payment confirmation, service updates, product dispatch, support, grievance handling, and policy notices. Promotional or informational communications may also be sent where permitted by user consent or applicable law. The user may opt out of non-essential promotional communications, but transactional communications necessary for service delivery may continue.
Any privacy-related concern, correction request, consent withdrawal request, deletion request, or grievance may be addressed to:
Email: support@astrokeshavpanditt.in
Website: AstroKeshavPanditt.in
The Company reserves the right to update, modify, or revise this Privacy Policy from time to time. Continued use of the website or services after such updates shall constitute acceptance of the revised Privacy Policy.
